What we do
Three ways to work with us.
Portal setup
We configure Orbit around your existing approval structure and bring across the records you need on day one. Most setups run four to six weeks.
Process review
Before any software, we map what actually happens now. Often the fix is a changed step, not a new system. We will say so if that is the case.
Ongoing support
A named contact, agreed response times, and quarterly reviews of how the portal is actually being used.
Common questions
How long does setup take?
Four to six weeks for most organisations, depending on how many approval flows need mapping.
Can we keep our existing forms?
Yes. We rebuild them in Orbit so the wording your staff already recognise stays the same.
What happens to our old records?
We bring across what you need and archive the rest in a format you can still open in ten years.
Do you train our staff?
Yes, and we train whoever will own the system afterwards, not just the people using it.